Home Healthcare Shoppe Q&AAnswer
Jul 17, 2025 - 10:38 AM
We ship orders, including the Replacement Pad Set for Djo Aspen Vista Cervical Collar, within 2 business days. If the product is on backorder or has a long ETA, we promptly inform our customers, allowing them to make an informed decision. Customers have the option to cancel the order or wait for the product to arrive in our warehouse. We prioritize transparency to ensure customer satisfaction and trust.
