Home Healthcare Shoppe Q&AAnswer
Jan 23, 2026 - 02:55 AM
Your DonJoy Iceman or Aircast Cryo Cuff IC Cooler may not be working due to a faulty or incompatible power supply cord, in addition to issues like a power connection problem, blocked hose, or malfunctioning pump. Ensure you are using the correct power supply cord and that it is securely connected. Also, check the hoses and water reservoir. If these steps don’t resolve the issue, the unit may need professional repair or replacement.
